Registration Specialist
Position Overview
Process member applications and renewals. Maintain the membership database, mailing lists, and records. Answer inquiries, prepare correspondence, and register members/customers via telephone, internet or direct mail.
Process donor pledges and payments. Maintain the donor database, mailing lists, and records. Answer inquiries, prepare correspondence, and assist donors via telephone, internet or direct mail.
Typical titles: Registrar, Registration/Fundraising Clerk, Registration/Fundraising Specialist, Membership/Fundraising Specialist
Responsibilities
- Process unit charters and adult & youth membership applications timely & accurately, adhering to current BSA Membership validation procedures.
- Process donations and pledge donations. Send monthly billing statements.
- Maintain files and file storage room.
- Conduct criminal background checks (CBC) on all adult applications; ensure that all CBC’s are cleared in a timely manner. Review any issues with the Scout executive/CEO.
- Support customers with issues related to online training, advancement, membership renewal, re-charter, and donor records.
- Download and provide reports as requested.
Education
Two-year college degree preferred
Qualifications
- Complete Registrar certification within first year in position. Stay current on BSA Membership procedures.
- Possess skills in computer/data entry, verbal and written communication, multiple concurrent tasks, customer relations, detailed work, record keeping, problem solving, stress management, confidentiality and reasoning.
- Possess computer and POS skills: Microsoft Word, Excell, Outlook.
- Possess excellent customer service skills.
- Ability to work with others to ensure council and BSA policies and guidelines are followed.
- Ability to work in a team as well as independently.
- Be dependable, organized, and flexible
Benefits
Flexible work schedule, plus compensation for authorized and approved business-related expenses, including phone and mileage reimbursement. We also observe all major holidays.
All councils are equal opportunity employers and offer a competitive salary, based on the council’s geographic location. Professional Scouting offers benefits to include major medical, prescription coverage, dental, vision, life insurance, long-term disability, accidental death, retirement plan, plus compensation for authorized and approved business-related expenses, including phone and mileage reimbursement. We also offer a generous vacation policy and holiday observances.
Salary or Salary Range: $35,000 – $42,000
Use Google Chrome or Firefox when applying.
Refer to this link for BSA career information: https://www.scouting.org/careers/working-with-us
How to Apply: Terry Whitaker / terry.whitaker@scouting.org / 850-498-8082
Refer to this link for BSA career information: https://www.scouting.org/careers/working-with-us
