Director of Field Service
Position Overview
The Vice President of Membership (classified as Director of Field Service – 1 within Scouting America) leads the field service and membership department and ensures the successful execution of all functions of district and field operations with a specific focus on selecting, training and fielding a team of quality result-oriented executives. As a member of the CEO’s management team, the Vice President of Membership will help set, validate and implement the strategy of the Dan Beard Council, a Class 200 metropolitan council. The Vice President of Membership will specifically be responsible for growing youth membership, ensuring quality units and programming, and growing revenue.
Responsibilities
- Hire, train, and motivate a high-performing membership team to meet Council goals.
- Develop and execute strategies for membership growth, with a focus on diversity and community outreach.
- Cultivate relationships with community leaders to expand Scouting’s presence in underserved areas.
- Increase Council funding through campaigns and sales; recruit and support council volunteers for fundraising initiatives.
- Oversee budgeting and operations to ensure fiscal responsibility.
Competencies
- Sales-driven with experience in membership growth strategies targeting millennial and Gen Z families.
- Demonstrated experience leading and motivating teams including providing direction, coaching and effective feedback to team members.
- Demonstrated experience leading and motivating teams. Must possess strong coaching and effective feedback skills.
- Proven experience coordinating multiple projects/assignments simultaneously and completing assigned tasks accurately and on a timely basis. Must demonstrate strong attention to detail with excellent organizational skills. Expected to cite examples of organization and time management/methods used to manage or prioritize workload demands.
- Demonstrated experience identifying and resolving problems where independent decision-making and self-initiative were demonstrated. Must cite examples of strong negotiating skills used to resolve problems.
- Demonstrated strong and effective leadership and interpersonal skills. Proven experience developing consultative relationships and transferable skills.
- Demonstrated excellent verbal and written communication skills with the ability to successfully interpret and communicate business needs between internal and external groups in a clear, focused and concise manner. Experience must include strong telephone communication and etiquette skills. Expected to provide examples of written work such as correspondence, reports, etc.
- Must provide examples of working under multiple deadlines and minimal supervision. Must cite examples of successfully organizing and effectively completing projects where given little or no direction.
- Proven superb presentation skills with experience conveying information in a clear, focused and concise manner. Demonstrated use of strong listening and communication techniques and presentation software.
- Proven strong commitment and work ethic.
- Demonstrated analytical skills, ability to interpret statistical information, and develop and implement strategies to maximize performance.
- A successful candidate will embody personal leadership, teamwork, and accountability, and be passionate about Scouting America’s mission.
Education
Bachelor’s Degree.
Qualifications
- Proven leadership in BSA Councils, ideally within metropolitan Councils (Class 100 or 200).
- Minimum 5 years of professional Scouting experience.
Benefits
All councils are equal opportunity employers and offer a competitive salary, based on the council’s geographic location. Professional Scouting offers benefits to include major medical, prescription coverage, dental, vision, life insurance, long-term disability, accidental death, retirement plan, plus compensation for authorized and approved business-related expenses, including phone and mileage reimbursement. We also offer a generous vacation policy and holiday observances.
Salary or Salary Range: Target salary range: $100,000-$125,000 based upon experience; annual merit increases based on annual performance evaluation; position eligible variable compensation/bonus plan.
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Refer to this link for BSA career information: https://www.scouting.org/careers/working-with-us